Terms of service
Terms of Service
Overview
Welcome to alnooroud! The terms "we," "us," and "our" refer to alnooroud. alnooroud operates this store and website, including all related information, content, features, tools, products, and services contained in orders, to provide you (the customer) with a curated shopping experience (the "Service"). alnooroud is powered by Shopify, which enables us to provide you with the Service.
The following Terms of Service, together with any policies referenced herein (collectively, "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service. Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.
By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Service.
Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have given consent for any minor dependents to use this Service on devices you own, purchase, or manage.
To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide on our store is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or authorize your account to any other person.
Section 2 – Our Products
We have made every effort to accurately display our products and services in our online store. However, please note that colors or product appearances may differ from what is shown on your screen, depending on the type of device you use to access the store and its settings and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match what is displayed or presented in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any product offered to any person, region, or jurisdiction on a case-by-case basis.
Section 3 – Orders
When you place an order, you are making an offer to purchase. alnooroud reserves the right to accept or refuse your order at its sole discretion and for any reason. Your order is not accepted until confirmed by alnooroud. Your order will only be accepted once we have received and processed your payment. Please review your order carefully before submitting it, as once accepted, alnooroud may not be able to accommodate cancellation requests. If we do not accept, modify, or cancel your order, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of purchase.
Your purchases may only be returned or exchanged in accordance with our Refund Policy [link].
You represent and warrant that your purchases are for personal or household use only and are not intended for commercial resale or export.
Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping fees, handling fees, duties, or import charges.
Prices listed in our online store may differ from those in physical stores, online stores operated by third parties, or other outlets. We may offer promotional activities from time to time that may affect pricing and are subject to terms beyond these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information when making purchases in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that (1) the credit card information you provide is true, correct, and complete; (2) you are duly authorized to use such credit card for the purchase; (3) charges incurred by you will be honored by your credit card company; and (4) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
Section 5 – Shipping and Delivery
We are not liable for any shipping or delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we transfer the product to the carrier, title and risk of loss pass to you.
Section 6 – Intellectual Property
Our Service, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, is owned by alnooroud, its affiliates, or licensors, and is protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms permit you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Except as expressly provided, nothing in these Terms shall be construed as granting you any license or other rights to any patent, trademark, copyright, or other intellectual property of alnooroud, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. alnooroud reserves all rights not expressly granted in this agreement.
The name, logo, product and service names, designs, and slogans of alnooroud are trademarks of alnooroud or its affiliates or licensors. You may not use such trademarks without the prior written permission of alnooroud. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Service are the trademarks of their respective owners.
Section 7 – Optional Tools
You may be given access to third-party tools through the Service, which we neither monitor nor control and over which we have no influence.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Service is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
Section 8 – Third-Party Links
The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Service to access such materials or third-party websites, you do so at your own risk.
We are not responsible for any harm or losses related to your access of any third-party website, or your purchase or use of any products, services, resources, or content from any third-party website. Please carefully review the policies and terms of third parties before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
Section 9 – Relationship with Shopify
[Merchant note: This section accurately describes the relationship between Shopify and your store. Please do not remove or modify it.]
alnooroud is powered by Shopify, which enables us to provide you with the Service. However, any sales and purchases made in our store are made directly with alnooroud. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sales conducted between you and alnooroud, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchases from or transactions with alnooroud.
Section 10 – Privacy Policy
All personal information collected through the Service is subject to our Privacy Policy, which can be viewed here [link]. Certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here. By using the Service, you represent that you have read and understood this Privacy Policy.
Because the Service is hosted by Shopify, Shopify processes personal information about your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transferred to Shopify and to third parties that may be located outside your country of residence in order to provide you with the Service. Please review our Privacy Policy [link] for more information about how we, Shopify, and our partners use your personal information.
Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted by this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (1) you own or hold all necessary rights to all Feedback; (2) you have disclosed any compensation or rewards related to the submission of Feedback; and (3) your Feedback complies with these Terms. We have no obligation to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
Section 12 – Errors, Inaccuracies, and Omissions
Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
Section 13 – Prohibited Uses
You may access and use the Service only for lawful purposes. You may not directly or indirectly access or use the Service for: (1) any unlawful or malicious purpose; (2) violating any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (3) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (4) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against any of our employees or any other person; (5) submitting false or misleading information; (6) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (7) transmitting or procuring the sending of any advertising or promotional material, including any "spam," "chain letter," "junk mail," or any other similar solicitation; (8) impersonating or attempting to impersonate any other person or entity; or (9) engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm alnooroud, Shopify, or users of the Service, or expose them to liability.
Additionally, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service; (2) copy, duplicate, extract, sell, resell, or exploit any portion of the Service; (3) collect or track the personal information of others; (4) spam, phish, pharm, pretext, or otherwise abuse the Service; (5) use any robot, crawler, scraper, data collection and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or manual processes to access the Service; or (6) interfere with, bypass, or circumvent any security, authorization features, robot exclusion headers, or other measures we have put in place to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we believe you have violated any part of these Terms.
Section 14 – Agents
14.1 If you use, permit, enable, or cause the deployment of an agent to access, use, or interact with any Service, this section ("Agent Terms") applies. "Agent" means any software or service that can take autonomous or semi-autonomous actions on behalf of or at the direction of any individual or entity, and that may execute on or use a person's device on behalf of an individual or entity without direct supervision.
14.2 No agent may access, use, or interact with the Service unless it at all times identifies itself and operates strictly as required under Section 14.4 below. Furthermore, if we require that an agent not access, use, or interact with any Service, no agent may do so.
14.3 We may restrict any agent's access to, use of, and interaction with the Service through technical measures or otherwise.
14.4 Agents must: (1) identify in all HTTP/HTTPS requests that the request originates from an agent, and disclose the agent's name in the request's user agent string by including: "Agent/[agent name]"; (2) not conceal or obscure the fact that any access, use, or interaction originates from an agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) truthfully answer any question or prompt designed to determine whether an interaction originates from a human or a computer; and (4) not circumvent or otherwise evade any measures designed to block, limit, modify, or control the manner in which agents access, use, or interact with the Service.
Section 15 – Termination
We may terminate this agreement or your access to the Service (or any part thereof) at any time at our sole discretion without notice, but you will remain liable for all amounts due up to and including the date of termination.
Upon termination, the following sections shall survive: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
Section 16 – Disclaimer
The information provided through the Service is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.
Unless otherwise expressly stated by alnooroud, the Service and all products provided through the Service are provided to you on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied warranties or other types of warranties, so the above disclaimers may not apply to you.
Section 17 – Limitation of Liability
To the maximum extent permitted by law, alnooroud, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages.
Section 18 – Indemnification
You agree to indemnify, defend, and hold harmless alnooroud, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys' fees) arising from: (1) your breach of these Terms of Service or the documents incorporated herein by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim requiring indemnification, but failure to provide timely notice will not relieve you of your indemnification obligations unless you are materially prejudiced as a result. We may control the defense and settlement of such claims at your expense, including the selection of counsel, but will not settle any claim requiring you to assume non-monetary obligations without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnified claim, including by providing relevant documentation.
Section 19 – Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 21 – Assignment
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
Section 22 – Governing Law
These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of the jurisdiction in which alnooroud's principal place of business is located. You and alnooroud agree to submit to the jurisdiction of the federal and state or provincial courts located in that jurisdiction and accept personal jurisdiction in such courts.
Section 23 – Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 24 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 25 – Contact Information
If you have any questions about the Terms of Service, please send your inquiries to jingpinghe2026@gmail.com.
Our contact details are as follows:
[Business Name] jingpinghe2026@gmail.com [Business Address] [Business Phone Number] [Business License Number] [VAT Number]